Email hello@gaysocialtrips.com from the address on your booking. Your cancellation takes effect on the date we receive it.

• 90+ days before departure — all payments refunded except the deposit.
• 60–89 days — 50% of payments made refunded, deposit retained.
• 30–59 days — 25% of payments made refunded, deposit retained.
• Under 30 days — no refund; unrecoverable supplier costs are already committed.

Deposits are non-refundable. They secure your room with our accommodation partners at the point of booking.

Optional extras are refundable up to 30 days before departure unless the supplier has already committed the booking.

Up to 45 days out you may transfer your place to another eligible traveller, or move to another trip in the same season, for an administration fee plus any supplier difference.

If we cancel a trip for minimum numbers or reasons within our control, you can transfer to another trip or take a full refund of everything paid to us.

Where a trip cannot proceed due to events beyond our control (natural disaster, civil unrest, border closures), we will refund whatever we can recover from suppliers and offer credit for the rest.

Cancelling for personal reasons is what travel insurance is for — see our Booking Conditions. Keep your policy details handy.

Approved refunds are returned to the original payment method within 10 business days.