Selecting a room holds your spot for 60 minutes. Your booking is only confirmed once the deposit is received; unpaid holds are released automatically and the room returns to sale.

Deposits are shown per package and are non-refundable except where stated in our Cancellation Policy. Where a payment plan applies, instalments are scheduled at booking and must be paid in full by the balance due date shown in your traveller app.

If an instalment fails we'll notify you and retry. Payments overdue by more than 14 days may result in cancellation of the booking and forfeiture of amounts already paid.

Prices are per person in the currency shown at checkout and include the inclusions listed on the trip page. Flights, visas, travel insurance, most meals and personal spending are not included unless stated.

Shared rooms are matched with travellers of a similar profile. Private rooms are available where offered. We do our best on preferences but cannot guarantee specific pairings.

Comprehensive travel insurance covering medical, cancellation and baggage is a condition of travel. You must be able to provide your policy details before departure.

You are responsible for valid travel documents, visas and any vaccination requirements for every country on the itinerary.

Itineraries are a guide. Weather, supplier availability, safety and local conditions can require changes; we will always aim for an equivalent or better replacement.

Trips run subject to minimum numbers. If a trip does not reach minimum we will offer a transfer to another trip or a full refund of amounts paid to us.

Participation is conditional on following our Code of Conduct. Serious breaches can end your trip without refund.

See our Cancellation & Refund Policy for what happens if you or we cancel.